Please read these Terms and Conditions (“T&Cs”) carefully. They form the basis of the service agreement offered by The Indoor Studio. Orders will only be accepted once you have agreed to these Terms and Conditions. Every client of The Indoor Studio acknowledges that they have read this document prior to signing a quotation with the mention “approved” and that they have the legal capacity to contract with The Indoor Studio. Signing a quotation constitutes explicit and unconditional acceptance of these terms.

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The company The Indoor Studio, Interior Designer, represented by Sandy Tran, Interior Design and Decoration (hereinafter “Interior Designer”), provides consulting services in interior design, assisting clients in formalizing their projects andor transforming one or more rooms of their home.

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The Indoor Studio provides interior design concepts in the form of plans, 2D and photorealistic 3D visuals, color perspectives, and can assist with the selection and monitoring of service providers. The Client (hereinafter “Client”) is any person requesting The Indoor Studio’s services for plans, concept research, or interior design. The Indoor Studio is a micro-enterprise, registered under number 912 175 858, with headquarters at 22 rue de l’Hérault, 33140 Villenave d’Ornon, France. SIRET: 912 175 858 00014.

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Article 1 - Purpose and Scope

These T&Cs govern all relationships between the Interior Designer and any person requesting The Indoor Studio’s services. In these T&Cs, “service” refers to the service(s) offered by The Indoor Studio. By requesting services, the Client fully accepts these T&Cs and acknowledges having read them prior to signing the quotation. The Client declares they have full legal capacity to contract. The Indoor Studio reserves the right to modify these T&Cs at any time.

Les conditions générales de vente (ci-après dénommées les «CGV») régissent et s'appliquent sans restriction ni réserve à l'ensemble des relations entre l'architecte d'intérieur et toute personne qui sollicite la société The Indoor Studio. Dans le cadre des présentes CGV, le terme “service” fait référence au(x) service(s) proposés par la société The Indoor Studio. En conséquence, toute personne sollicitant les services proposés par la société The Indoor Studio emporte acceptation pleine et entière des présentes conditions générales de vente dont le client reconnaît avoir pris connaissance préalablement à la signature du devis. Le client, préalablement à la signature du devis, déclare avoir la pleine capacité juridique, lui permettant de s'engager au titre des présentes conditions générales de vente. The Indoor Studio se réserve le droit de modifier à tout moment les présentes conditions générales de vente.

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Article 2 - Appointments

Appointments can be requested online via www.theindoorstudio.com (Contact section), by phone at

+33.(0)7.69.75.98.20, or by email: sandy.theindoor@gmail.com.

Article 3 - Services

All services offered are defined prior to booking an appointment.

3.1 - Consulting Services

The Indoor Studio provides consulting and advisory services, which may include, depending on the Client’s needs: 2D/3D plans, perspectives, layout proposals, concepts, choice of materials, colors, furniture, and assistance in selecting service providers (within the limits of interior design expertise). Services can be performed remotely. The advice provided aims only to inform the Client about possibilities regarding space, color, materials, and lighting. They do not constitute a technical engineering consultation.

Once the consulting service or any other deliverable agreed in the quotation has been delivered, the Client may not demand a complete redo or refuse payment based on subjective reasons (e.g., taste). However, at the Interior Designer’s discretion, adjustments may be made upon the Client’s request.

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Article 4 - Liability

The Interior Designer will make every effort to ensure Client satisfaction, in accordance with the signed quotation, and will provide regular updates on progress.

The Interior Designer is neither a contractor nor a project manager for construction work and, therefore, is not contractually liable for the execution of works. The Indoor Studio does not act as an architect. Any legal or contractual guarantees for works are the responsibility of the contractors involved (decennial guarantee, conformity, hidden defects, etc.). In case of disputes, the Client may only claim against the contractor. The Interior Designer recommends that Clients take out insurance on eligible works prior to project start, in accordance with French law of 4 January 1978. The Indoor Studio cannot be held liable for non-performance of contracts with third-party contractors.

4.1 - External Contractors

When the Client is referred to an external contractor, the Client retains full choice of company. The Indoor Studio does not interfere in the contractual relationship, and the external company does not act as a subcontractor of The Indoor Studio. Quotes for works are issued directly by the contractor, and no payment passes through The Indoor Studio.

The Indoor Studio may monitor project progress and contractor interventions, but cannot be held responsible for damage, theft, or misuse of architectural elements or furniture. Plans provided by The Indoor Studio are for reference only and must be checked and validated by the contractor before execution. The Indoor Studio bears no responsibility if contractors rely solely on the provided plans without verifying measurements or creating their own technical plans. The Client assumes responsibility for execution of design proposals. The Indoor Studio cannot be held liable for any damages resulting from the implementation of its design recommendations by the Client.

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Article 5 - Illustrations

The Indoor Studio does not guarantee that colors displayed on screen or in print exactly match products. The Client should verify colors in-store or via sample sheets. The Indoor Studio cannot be held liable if the final result differs from visualizations.

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Article 6 - Cas de force majeure

Agreed delivery times will be respected except in case of force majeure. Events beyond the control of the parties that make performance impossible are considered force majeure (strikes, illness, fire, flood, war, power or telecom failures, epidemics, roadblocks). The Interior Designer will notify the Client in writing within 24 hours. If the event lasts more than 30 days, either party may terminate the contract without compensation.

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Article 7 - Fees

Prices in quotations are in Euros, excluding VAT (not applicable under French law, Art. 293 B CGI). Quotations are valid for two months from receipt. Payment schedules may be specified in the quotation. The quotation becomes final once signed, dated, returned, and accompanied by the signed T&Cs.

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Article 8 - Payment Methods and Default

The Client guarantees they have authorization to use their chosen payment method. Payment can be made by bank transfer after signing the quotation. Project processing begins once payment is received.

Late or missing payment makes all remaining sums immediately due. In case of non-payment, collection fees and a fixed €40 fee apply. Fraudulent use of payment methods may result in legal action.

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Article 9 - Right of Withdrawal

From the date of order (quotation signature), and in accordance with applicable law, the Client has 14 days to exercise their right of withdrawal. A registered letter with acknowledgment of receipt must be sent to: The Indoor Studio/Sandy Tran, 22 rue de l’Hérault, 33140 Villenave d’Ornon, France.
Refunds will be made within 14 days of receipt. This applies only to consumers.

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Article 10 - Intellectual Property
The Indoor Studio retains full ownership of the creative concept and project imagery. The Client must inform The Indoor Studio of any publication or use of images. By accepting these T&Cs, the Client authorizes The Indoor Studio to take before/after photos for promotional purposes. Photos may be reproduced or modified and used across media (magazines, TV, web, mobile). Client anonymity will be respected. Images on the website or commercial documents are illustrative only and non-contractual.

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Article 11 - Data Protection

Information requested by The Indoor Studio may be modified or deleted at any time in accordance with French Data Protection law n°78-17 (1978). Clients have the right to access, rectify, oppose, or delete personal data.

 

Article 12 - Insurance

The Indoor Studio has professional liability insurance covering financial consequences arising from bodily, material, or immaterial damages caused to Clients, service providers, or third parties. Upon request, insurance details can be provided. Clients must ensure contractors they hire have appropriate insurance.

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Note : This page is a translation of the original French version. In case of discrepancy, the French version prevails.